Like most companies, we work our hardest to delight our customers. In fact, our most important core value is to "create remarkable experiences through ingenuity, high standards, over-communication, and details." We know we've met that standard when our graduates become repeat customers (through our Alumni program) and/or share unsolicited, highly positive feedback on their experience.
One of the most important words I've learned in recent years is eudaimonia, a Greek word that is about human flourishing or prosperity. Eudaimonia refers to the highest human good, drives fulfillment and meaning, and involves the pursuit of personal flourishing.